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Check who changed what in the audit log

The audit log records important changes in your workspace with who made them, when, and the values before and after.

How-toChecked against the app on 3 November 2026

The audit log is a running record of important changes in your workspace. Use it to answer questions like "who cancelled this booking?" or "when did the price of this service change?".

Open the audit log

  1. Open Settings → Audit log in the sidebar.
  2. The newest entries are at the top. Click Load more at the bottom to see older ones.

Each entry shows:

  • What happened, in words, for example Booking cancelled or Wallet balance adjusted.
  • Who did it, by name or email, and the role they had at that moment (Owner, Manager and so on).
  • The date and time.

See the details of a change

Click an entry (its right side reads Show change) to expand it. You see up to three blocks:

BlockWhat it shows
BeforeThe values before the change. A dash means there was nothing before, for example on a new record.
AfterThe values after the change.
DetailsExtra context saved with some actions, such as the type of an import.

Click Hide change to collapse it again.

Filter the list

  1. Click the All actions button above the list.
  2. Type part of an action's name in Search actions, or scroll the list. Actions are grouped by area (Bookings and classes, Clients and community, Memberships and sales, Payments, Services, prices and locations, the team, Doors and access and Settings) and sorted by name within each group. Typing an area's name shows all its actions.
  3. Pick an action, for example Booking cancelled or Clients merged, to show only those entries.

Pick All actions again to see everything.

While nothing has been recorded yet, the page says so and lists the kinds of changes the log records.

What gets recorded

Nola writes an entry whenever a sensitive change is made. These include:

AreaExamples of recorded actions
Bookingscreate, cancel, reschedule, status change, restore, self check-in
Clientsremove to trash, merge duplicates
Services and resourcesmove to trash, restore, delete forever, price changes
Moneywallet adjustments, marking unpaid balances paid, debiting a wallet
Gift cardsissue, redeem, void, move to wallet
Pricing rulescreate, update, delete
Teamrole changes, revoking access
DataCSV imports and rollbacks, accepting the data processing agreement
Community and noticessettings changes, new channels, notices
Copilotchanges applied with Apply, as Change made with Copilot

A Change made with Copilot entry shows who applied it, the values the Copilot set under After and the kind of change under Details. A webhook address shows as (hidden), because it can hold a secret. A Copilot change that has its own action, such as a booking status change, a new plan or an import, is recorded under that action instead. See AI Copilot.

Not every edit is logged. Routine changes such as editing a service description may not appear.

The log is read-only. Nobody, including the owner, can edit or delete entries.

Still stuck?

Ask the AI Copilot inside Nola, or send a request to the Nola team. A person answers within one working day.