Check who changed what in the audit log
The audit log records important changes in your workspace with who made them, when, and the values before and after.
The audit log is a running record of important changes in your workspace. Use it to answer questions like "who cancelled this booking?" or "when did the price of this service change?".
Open the audit log
- Open Settings → Audit log in the sidebar.
- The newest entries are at the top. Click Load more at the bottom to see older ones.
Each entry shows:
- What happened: the action in words, for example Booking and Cancel for a cancelled booking.
- Who did it, by name or email, and the role they had at that moment (owner, manager and so on).
- What kind of record it touched, and the date and time.
See the details of a change
Click an entry (its right side reads Show diff) to expand it. You see up to three blocks:
| Block | What it shows |
|---|---|
| Before | The values before the change. A dash means there was nothing before, for example on a new record. |
| After | The values after the change. |
| Details | Extra context saved with some actions, such as the type of an import. |
Click Hide diff to collapse it again.
Filter the list
- All entities is a drop-down of the record types in the entries loaded so far. Pick one to show only changes to, for example, bookings or clients.
- Filter by action (e.g. booking.cancel) takes an exact action name. It must match the full name, such as
booking.cancel,client.mergeorpass.redeem.
What gets recorded
Nola writes an entry whenever a sensitive change is made. These include:
| Area | Examples of recorded actions |
|---|---|
| Bookings | create, cancel, reschedule, status change, restore, self check-in |
| Clients | remove to trash, merge duplicates |
| Services and resources | move to trash, restore, delete forever, price changes |
| Money | wallet adjustments, marking unpaid balances paid, debiting a wallet |
| Passes and gift cards | issue, redeem, adjust, revoke, void, move to wallet |
| Pricing rules | create, update, delete |
| Team | role changes, revoking access |
| Data | CSV imports and rollbacks, accepting the Data Processing Agreement |
| Community and notices | settings changes, new channels, notices |
Not every edit is logged. Routine changes such as editing a service description may not appear.
The log is read-only. Nobody, including the owner, can edit or delete entries.
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