Use the calendar

The calendar shows your resources side by side, one column each. Open it from Bookings → Calendar in the sidebar. You need at least one resource first. See Resources and hours.

Days, times, the red now-line and the start a new booking suggests are in your business's time zone, even when your computer or phone is set to another one, so everyone on your team sees the same times. The same goes for Classes → Upcoming, booking details, search results, the price tester, the large screen, the Today board, Utilization, blocked and bookable times, campaigns, the waitlist, check-in, staff shifts and the trainer workspace.

#Views

Switch views in the toolbar. Nola remembers your last view on this device. If you have a course or shared-start resource, the calendar opens on Tee until you pick another view.

Use the arrows or Today to move between days (a week at a time in Week and List), or click the date to pick one. Legend explains the booking colours.

Bookings that overlap in one column sit side by side, so none hides another. In a course column, each booking shows at its tee time, one tee interval tall, so the flights stay in order.

The calendar fits your window: the page itself doesn't scroll, only the grid does. The day names and the hours stay in view while you scroll. In Day and Week view a red line marks the current time, with the time shown in the hour column. In Week view today's line is solid and the other days show a faint one at the same time.

Preview a booking

Point at a booking in Day or Week view and pause for a moment. A card shows the client (with the party size and any players), the service, the day and time, the resource, and the booking status. A badge shows if the client has checked in or the booking is a lesson, and any notes show at the bottom. The payment status and price show only if your role has access to Money. The card needs a mouse pointer or keyboard focus. On a phone, tap the booking to open it instead. It stays closed while you drag or resize a booking.

A group class from your timetable shows in its room's column, with the places taken and the instructor. The instructor is busy then too, so the class also shows in their column as a lighter block with a dashed border and a link icon, naming the room. When a substitute teaches, it shows in the substitute's column instead. A class with no room shows only in the instructor's column. Classes stay on the calendar after they are held; cancelled classes don't show. Click a class to open the class roster.

The number in a column header counts everything the column shows: its bookings and its classes. Point at the number to see how many of each. See Run classes and a timetable.

#Create a booking

1. In Day view, drag down an empty area of a column to cover the time you want. In Week view, click an empty slot.
2. The New booking window opens with the resource, date and Start time filled in.
3. Choose the Service. Its length and price show under it.
4. Under Client, search by name, email, phone or member number and pick the client. Leave it empty for a walk-in. For someone new, choose Add “name” as a new client (or Add new client), fill in the Add client form (First name is required, Last name is optional) and click Add client. The new client is picked for you.
5. Check Length (min) and Party size. Leave the length empty to use the service's own length. When you dragged a longer range, it is filled in for you.
6. Check the Resource. See Pick the resource.
7. Add any rentals under Add-ons (rentals) and Notes if needed. The price adds each rental, one line per item.
8. Click Create booking.

If something is missing, the message shows under that field. The booking is confirmed straight away, unless manual approval is on under Services → Rules. A booking with a price stays Unpaid until you settle or waive it. See Unpaid balances.

New booking in the toolbar (or N) starts today at the next quarter hour, or at opening time if you are not open yet. Less than 30 minutes before closing, it starts at opening time the next day. On another day, it starts at that day's opening time. The length comes from the service.

Pick the resource

The Resource list starts with First free (automatic): Nola books the first free resource this service uses. That is the default for New booking in the toolbar. Below it, the resources the service uses come first under Used by this service, then Other resources. A resource already booked at that time is marked booked. A tee time service picks a course for you.

On a phone

• Tap an empty slot to open New booking for that slot. Swipe to scroll the grid.
• Tap a booking to open it. Press and hold it for the quick actions.
• The calendar shows one resource at a time, a court before a coach. Use the resource chips above the grid to switch, in Day and in Week view.
• The toolbar is one row: the date, a view menu, a ⋯ menu and the new booking button. The ⋯ menu has Legend, and in Day view also Block time and the group filter. With the toolbar's new booking button, the booking goes on the resource you are looking at.

#Move, resize and act on a booking

• Move: drag a booking to another time or another column. The customer is notified of the new time, and reminders follow the new time only. Rental add-ons must be in stock at the new time too. A plain click opens the booking; the move starts only once you drag.
• Resize: drag the bottom edge of a booking to change its length. Bookings in a course column can't be resized.
• Open: click a booking to see details, change the time under Reschedule and click Save new time, save notes, check the client in, use Repeat weekly… or Open client, add players, record a payment under Settle, or cancel. Handicap, Federation / Golf ID and home club fields for players show only at golf clubs.
• Quick actions: right-click a booking (press and hold on a phone) for Check in, Confirm, Mark complete, Mark no-show, Settle, Repeat weekly…, Copy booking link, Open client and Cancel booking.

Each booking only offers what fits it right now:

• Confirm and Decline are for pending bookings.
• Check in is for today's bookings and ones that have started.
• Mark complete and Mark no-show appear once the booking has started. After Mark complete, click Undo in the message to take it back. Mark no-show asks you to confirm first; if your booking rules charge a no-show fee, it is charged then.
• Settle in the quick actions is for bookings with a price that are not paid or waived, and needs write access to Money and bookings. To record a payment on a booking marked Waived, open the booking and use Settle there.

After a cancellation, click Undo in the message that appears. A cancelled booking can be restored for 15 minutes, as long as its time is still free.

#Block time

1. Click Block time (or press B) in Day view.
2. Drag across the time you want to close. Customers can no longer book it.

On a phone, choose Block time in the ⋯ menu, then tap the start slot and the end slot.

#Select several bookings

Shift-click bookings, or use Select bookings in a column header menu. A bar appears at the bottom with Confirm, Mark complete, Mark no-show and Cancel. The column menu also has Cancel all bookings today for one resource.

#Filters and printing

• All groups filters columns by resource group. On a phone it is in the ⋯ menu.
• All, Courts and Coaches appear when you have both kinds of resources. They are not on a phone.
• If your resources are in more than one location, pick the location in the page header.
• Click the printer icon (or press P) to print a day sheet.

#Keyboard shortcuts

Press ? for the list. Shortcuts work when no field or window is open.

#Related

• Run classes and a timetable
• Bookings list
• Standing bookings
• Booking rules
• Resources and hours