Choose payment methods
Pick which payment methods customers see at checkout and check which payment providers are connected.
Payment methods decide what your customers can pick when they pay for a booking online. You set them once on one settings page, together with your VAT, invoicing and wallet top-up rules.
Open the settings
- Open Settings → Payment methods in the sidebar (under Money).
- The page is called Payment methods and invoicing. It has five panels: Provider status, Checkout methods, VAT & e-arve (Estonian e-invoice), Invoicing and Wallet top-ups.
- Change what you need, then click Save settings at the bottom. Until you do, Unsaved changes shows next to the button, and Nola asks before you leave the page. A message confirms the save.
Check the provider status
The Provider status panel shows Stripe, Montonio and Stebby, each with a badge:
| Badge | What it means |
|---|---|
| Live | The provider is set up. Customers are sent to its real checkout. For Stripe, Montonio and Stebby, it means you have connected your own account. |
| Demo | Shown in the shared demo at demo.getnola.co for every provider it can try out, with the note "Demo: no real payment is taken." Payments there go to Nola's own test accounts. |
| Sandbox | You connected a Montonio sandbox store. Customers go to Montonio's test payment page and no money moves. |
| Demo mode | Checkouts complete at once and nobody is charged. This only happens on test workspaces, never on the live Nola service. For Stripe, it means your Stripe account is a demo account. |
| Not connected | You have not connected your own account with this provider yet, or you disconnected it, so customers can't pay with it. Click the badge to connect it. A saved Montonio sandbox store shows this too once the live Nola service stops taking sandbox stores at launch. |
Card payments go straight into your own Stripe account, and Montonio and Stebby payments into your own Montonio store and Stebby account. Nola never holds the money. You connect them under Payments → Online. To connect a provider, change its keys or remove it, click Connect, change or remove in this panel. It opens that screen, also when the Online payments module is off. See Connect your Stripe account and Connect Montonio and Stebby.
Pick checkout methods
Tick the methods you want to offer under Checkout methods. Customers see only the ticked ones. If you tick both Stripe and Montonio · Card, the booking payment step shows one Card, paid through Stripe.
| Method | What the customer does |
|---|---|
| Montonio · Bank link | Pays by Estonian bank transfer, into your Montonio store. |
| Montonio · Card | Pays by card, into your Montonio store. |
| Stripe | Pays by card through Stripe Checkout, into your own Stripe account. |
| Stebby | Pays from their employer wellness benefit balance, into your Stebby account. |
| Wallet balance | Pays from their prepaid wallet with you. The balance must cover the price unless you let the client go negative. |
| Invoice (pay later) | Books now and pays later. The booking is confirmed, unless Manual approval holds it for you, stays unpaid and shows up under Payments → Unpaid. Not offered to a customer who must prepay under your Repeat no-shows rule. |
New workspaces start with Wallet balance, Montonio · Bank link, Montonio · Card and Invoice (pay later) ticked. Checkout offers only what is ticked: untick them all and customers pay you on site.
Under a Montonio or Stebby method you have not connected yet, the page says Connect your own Montonio account first to take real payments. (or Stebby), with a Connect link to Payments → Online. Under Stripe, until you connect Stripe, it says customers only see card payment once you connect your own Stripe account, with a Connect Stripe link.
What your customers see
After booking, the customer lands on Complete payment with the price and the service. When you offer more than one method, they choose under Pay with, then click Pay now. Bank link, card and Stebby open the provider's own payment page. Wallet payments settle at once. The customer can also click Pay later from My bookings and pay from their account later.
If no method is ticked, or none of the ticked ones can take a payment online (for example only Stripe is ticked and you have not connected Stripe yet), the customer sees that online payment isn't available and goes to View booking instead. The booking stays unpaid under Payments → Unpaid.
The other panels
- VAT & e-arve (Estonian e-invoice): your seller details for invoices, and the Receipt and invoice footer: a short note (thanks, terms or contact details) shown at the bottom of every receipt and invoice. See Invoices. The panel also shows the VAT rate invoices use; to change it, click Change in VAT rates. The rate is set only on VAT rates, where a plan, product or service can also get a different rate.
- Invoicing: the invoicing cycle, due days, invoice prefix and auto-send. See Invoices.
- Wallet top-ups: the low-balance alert and bonus tiers. See Client wallets.
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