Your trainer workspace

If you train at a business that uses Nola, you get your own workspace. It works on your phone: add it to your home screen from the browser menu.

#Open it

Accept the invitation email from the business and sign in. Trainers land in their workspace straight away. Owners and managers who also train open it with Trainer view at the bottom of the sidebar. Business view takes you back.

The workspace only shows your own calendar and your own clients. On a phone, Today, Schedule, Clients and Messages sit at the bottom. Earnings, Availability and Profile are under More.

#Today

Today lists your private sessions, the classes you teach and your training groups, for today and tomorrow. Tap a class to see who's coming and mark attendance. Tap a session to:

• Mark here when the client arrives.
• Mark done or No-show once it has started.
• Cancel session before it starts. The client is told and a pack visit comes back.
• Write a Session note.

A Check health badge means the client's health form needs a look before training.

#Book a session for a client

Click Book a session, pick the client, the session type, the start and the length, and click Book. If the client's pack or plan covers the session, it is used, including packs bought only for you. Otherwise they pay at the desk.

#Schedule

Schedule shows your week: sessions, classes and blocked time. Use Previous week and Next week.

#Clients

Clients lists everyone assigned to you, plus everyone who trained with you in the last 90 days. Open a client to see their plans and sessions left, last and next session with you, contact details, emergency contact and notes.

Notes

Pick a type (Note, Session, Goal or Injury) and who sees it:

Injury notes are health information, so they never go wider than trainers and managers. Notes are removed if the client asks for their data to be deleted.

#Messages

Open a client and tap Message to start a conversation. The client gets a notification and replies from their account. Your conversations are under Messages. A dot means something new. Press Enter to send, Shift+Enter for a new line.

Conversations are between you and the client. If the business lets the owner and managers read them, you see a notice at the top of Messages.

#Earnings

Earnings shows your pay statement for each month: every session, class, sale and adjustment that counts, under your business's pay rules. The current month stays open and updates every hour until a manager locks it.

Your numbers shows your sessions, classes, utilisation (booked hours against your weekly hours), how many clients keep training with you after 90 days and how many of your packs get renewed. Pick the last 30, 90 or 365 days. Revenue is only shown if you have access to money.

#Availability

• Weekly hours: when clients can book sessions with you. Switch days on or off, set the times and click Save hours. If the business sets your hours, ask a manager.
• Time off: pick the start and end, the type and an optional note. Depending on the business, it is added to your calendar straight away or waits for a manager. Booked sessions in that time are never cancelled automatically: your manager sorts them out. Use Withdraw to take back a request.

#Profile

Add a photo, your name, a short bio, specialties and languages, and your certificates with their expiry dates. The owner decides when your profile is shown on the booking page. You get a reminder 30 days before a certificate expires.

#Related

• Manage trainers
• Run classes and a timetable