Players and training groups

Sports clubs usually care about who actually plays, not only who paid. Players lists everyone who has been on your bookings, and Groups runs fixed training groups that meet every week during a term.

#Players

Open Clients → Players. The page has three parts.

Player directory

Every client marked as a player, plus anyone named on a booking. For each player you see the name, level, visits, the number of frequent partners and when they last played. Golf and sports businesses also get HCP, Federation ID and Home club columns, which you can edit right in the table. Changes save when you leave the field.

Players are added to a booking in the booking window on the calendar, under Players on this booking, or by the customer when they book.

Player info completeness

Two numbers show how many bookings had every player named in the last 90 days, compared with the period before.

Reward for complete player info

Here you can switch on a reward rule, choose the Reward type (Extra off-peak minutes, Percent discount or Milestone reward), set a Value and tick Require all players named. Nola saves the rule and tracks completeness. It does not apply the reward to bookings automatically yet, so give it by hand.

#Training groups

Open Clients → Groups. The page is called Training groups.

1. Create a term

1. Under New term, enter a name such as "Autumn 2026" and the start and end dates.
2. Click Create.
3. Click the Enrolment closed badge to switch it to Enrolment open when you are ready for sign-ups.

2. Add groups

Select the term, then fill in Add group:

• Group name, weekday, start time, duration and capacity.
• Age group: Kids, Adults or Mixed.
• A coach resource and a court resource, or No coach and No court.
• Pricing mode and price.

See Client wallets.

3. Generate sessions

Open the group's Attendance tab and click Generate sessions for term. Nola creates one session per week between the term dates.

4. Take attendance

Click a session to see the enrolled clients, then mark each one present, absent or makeup. To cancel a session, click Cancel session. Families are notified.

Roster and messages

The Roster & messages tab lists enrolled clients with their parent's name and phone, and how far they have paid. Export CSV downloads the roster.

How families enrol

When a term has enrolment open, customers see its active groups on your booking page and can enrol themselves or their children. When a group is full, new sign-ups go onto its waitlist. The group card shows how many are enrolled and waiting. Use Deactivate to hide a group.

Retention, term over term at the bottom of the page shows how many enrolled clients came back from the previous term.

#Related

• Clients
• Waitlist
• Coaches and lessons
• Leagues and rankings