Players and training groups

Sports clubs usually care about who actually plays, not only who paid. Players lists everyone who has been on your bookings, and Groups runs fixed training groups that meet every week during a term.

#Players

Open Clients → Players. The page shows each player's sport profile. Contact details stay on the client card.

Player info completeness

Player info complete (last 90 days) shows the share of bookings in the last 90 days that had every player named, and how many bookings that was.

Player directory

Every client marked as a player, plus anyone named on a booking. Children and guests carry a Child or Guest badge. For each player you see:

• Golf and disc golf businesses: HCP, Federation ID and Home club.
• Other businesses, such as racket sports and gyms: Level.
• Visits, the number of Frequent partners and when they Last played.

Visits and Last played count only bookings that took place: not cancelled, not a no-show and not in the future. A regular who always books alone still shows when they last played. The list starts with the players who come most often.

To change a player's profile, click their row, or choose Edit in the row's ⋯ menu. In the sheet, set the Handicap (HCP), Federation ID and Home club (golf and disc golf) or the Level, then click Save.

Who adds players

You add players in the booking window on the calendar, under Players on this booking. Customers name the others themselves when a booking has more than one person: while they book, or later with Add players in My bookings. See Name the other players. They can pick from three kinds:

• Suggestions: themselves, their children and people they have played with.
• Add by email: an exact email address. If it belongs to one of your clients, the player is linked to that client. The customer only sees what they typed.
• Or just a name: a guest with a name and no email.

A customer can add as many others as the party size allows, and up to 30 people a day who may get an email. Guests with only a name don't count. If they reach that limit while booking, the booking is still made and the players aren't added. These limits don't apply to your team.

What added players get

An added player with an email address gets a short email when the booking is confirmed, cancelled or moved. You can't edit these emails. Mail about a child goes to the parent, and nobody gets mail about a booking they made themselves.

Each email has a link to take themselves off the booking, without signing in. It removes only that player. The booking stays as it is.

#Training groups

Open Clients → Groups. The page is called Training groups. It lists your Terms first, then the groups in the selected term.

1. Create a term

1. Click New term. A sheet opens.
2. Enter a Term name such as "Autumn 2026" and the start and end dates. Both days are included and count in your business's time zone.
3. Leave Enrolment open switched on if clients may join the term's groups on your booking page now, or switch it off for later.
4. Click Save.

Click a term in the list to see its groups. Its ⋯ menu has Edit, and Open enrolment or Close enrolment.

2. Add groups

Select the term and click New group. In the sheet, fill in:

• Term (the selected one is filled in), Group name, Weekday, Start time, Duration (minutes) and Capacity. When the group is full, new sign-ups go on the waitlist.
• Age group: Kids, Adults or Mixed.
• Coach and Court, or No coach and No court.
• How it's charged and the price. Leave the price empty for a free group.

Click Save. To change a group, open the ⋯ menu on its card and choose Edit. Sessions already on the calendar keep their date, time, coach and court. Choosing No coach or No court takes it off the group.

See Client wallets.

3. Generate sessions

Open the group's Attendance tab and click Add the term's sessions. Nola creates one session per week between the term dates, at the group's local start time, also after daylight saving time starts or ends. Sessions that are already on the calendar aren't added twice. Each session is listed by its date; the time is the group's.

Each session shows on the calendar as a class and keeps the group's coach and court busy, so nobody else books them at that time. If the coach or court was already booked when you generated the sessions, the calendar shows both so you can sort out the clash.

4. Take attendance

Click a session to see the enrolled clients, then mark each one Present, Absent or Make-up. To cancel a session, click Cancel session and confirm. Everyone enrolled is told, and the coach and court are free again on the calendar.

Roster and messages

The Roster & messages tab lists enrolled clients with their parent's name and phone, and how far they have paid. Export CSV downloads the roster.

How families enrol

When a term has enrolment open, customers see its active groups on your booking page and can enrol themselves or their children. When a group is full, new sign-ups go onto its waitlist. A waitlist offer does not hold a place: accepting it enrols the client only while the group still has room, otherwise they see "This group is full". A child enrolled from the waitlist is linked to the parent on the child's card. The group card shows how many are enrolled and waiting. Use Deactivate in the group's ⋯ menu to hide a group.

Retention, term over term at the bottom of the page shows how many enrolled clients came back from the previous term.

#Related

• Clients
• Waitlist
• Coaches and lessons
• Leagues and rankings