Frequently asked questions

#About Nola

Is Nola a marketplace?

No. Nola is software for your business. Customers book on your own booking page, which you share through your website, social media or a QR code. We do not list you next to competitors and we do not take a commission on bookings.

Which businesses use Nola?

Businesses that sell time: salons and barbers, nail studios, spas, fitness studios, sports clubs with courts, golf clubs and similar. See Industry templates.

Which languages does Nola speak?

The app, your booking page and this help center are in English, Estonian and Russian. Your customers can choose the language for their emails and texts. See Languages and translations.

#Your customers

Do my customers need an account?

To book online, customers sign in or create an account with their email on your booking page. It takes a minute, and it lets them see, change and cancel their bookings. See How to book.

Can I add bookings for people who call or walk in?

Yes. Add them from the calendar. See Take your first booking.

Who answers my customers' questions?

You do. Your booking page shows your business, and customers contact you. Nola support helps you, the business.

#Plans and prices

What does Nola cost?

You can start free. Paid plans and modules add features. See Billing and plans and Modules explained, or the prices at getnola.co/pricing.

#Data and privacy

Can I get my data out?

Yes. Owners can export client and booking data. See Privacy and GDPR.

Can I move from another booking system?

Yes, with a CSV import. See Import your data.

#Help and support

How do I reach a person?

Click ? → Contact support in the app, or ask the AI Copilot to open a request for you. We answer within one working day. See Contact support.

Can AI tools read this help center?

Yes. Every page is also available as Markdown, and AI assistants can search it. See AI agents and MCP.