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Message your trainer

Read and answer messages from your personal trainer in your account.

How-toChecked against the app on 2 October 2026

If you train with a personal trainer at a gym or studio that uses Nola, your trainer can send you messages. You get a notification for each new one.

Read and reply

  1. Open your account and click Messages. It only shows once a trainer has written to you.
  2. Pick the conversation. A dot means there is something new.
  3. Write your answer and click Send. Press Enter to send, Shift+Enter for a new line.

Your trainer starts the conversation. If you want to talk to a trainer you haven't heard from, ask the business.

Who can read your messages

Conversations are between you and your trainer. Some businesses also let their owner and managers read trainer conversations. If yours does, you see a notice above the conversation.

If you ask the business to delete your data, your trainer conversations are deleted too.

Still stuck?

Ask the AI Copilot inside Nola, or send a request to the Nola team. A person answers within one working day.